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"Renouvelement du Pr?sident chaque ann" | Connexion/Créer un compte | 30 commentaires
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cGsATIORKMIXEhJGtMo (Score: 0)
par Invit le 2 mai 2014 à 06:43:00

I just wanted to flloow up with my experience. I decided to cancel my service with 411.ca. While I did get site traffic and inquires from 411.ca I decided to put my advertising dollars into more direct advertising since my business is better represented via direct referral and face to face networking. I'm investing in some nice business cards and print material.I sent an email and then I called 411.ca since I had some time. I waited for quite some time on hold., about 5 or six minutes. That's not too unusual given the size of the company. Actually, I called Rogers the same day and my wait was at least twice as long. The person I spoke to was friendly, they did their best to go over the details of my ad and to offer suggestions on how to improve it. They weren't pushy about it and they actually had some really good suggestions. Still, I declined and was then transfered to someone else who asked me about my business and then offered to reduce my price. They also offered an additional city I'm guessing this is their retention department. When I refused the offer, she reminded me of the 30 day policy and that I was liable. I told her that I was calling 30 days before my contract expired and that I wasn't liable for anything additional after that. She agreed and noted the account. She then cancelled my service. Apparently, my listing will still be on the site, but without a paid listing I lose a lot of benefits like Google visibility and search visibility on 411.ca. Still, if someone searches for my actually business name, I will show up in the search, so that's neat and serves my purpose.I also got a response from my email, but it was a few days later.Overall, a good experience. No problems setting up or cancelling. No unauthorized charges on my card. While 411.ca wasn't for me, I can see 411.ca being quite useful if people aren't aware of your business. The fact that someone can just search for your services and find you is very impressive. Right now, unpaid, someone has to be searching for my exact business name for my listing to pop up in their search. Advertising is hit or miss and you tend to get out of it what you put in. If you are looking to cast a broad net and reach a big audience, I would recommend 411.ca. If you are a micro business who has a select and regular clientele why are you advertising in the first place?

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